Pumla Dangatye is an accomplished administration and executive support professional with extensive experience in office administration, stakeholder coordination, executive support, and customer service management. As Reception and Administration Coordinator at Itsamaya Holdings, she serves as a key point of contact for clients, visitors, business partners, and internal stakeholders, while ensuring the smooth and efficient operation of the organisation’s administrative functions.

With more than five years of experience supporting executive leadership, including direct support to senior executives and directors, Ms Dangatye has developed strong capabilities in executive coordination, office management, stakeholder communication, and organisational administration. She is recognised for her professionalism, discretion, attention to detail, and ability to manage multiple priorities in dynamic and fast-paced business environments.

In her role at Itsamaya Holdings, Ms Dangatye is responsible for coordinating front-office operations, managing administrative processes, overseeing executive scheduling requirements, facilitating communication between internal and external stakeholders, and supporting the efficient execution of daily business activities. Her responsibilities extend to meeting coordination, travel and logistics administration, document management, event planning, reporting, and executive support services.

Prior to joining Itsamaya Holdings, she served as an Office Administrator with Vusi Ndlovu Incorporated, where she managed office operations, documentation systems, internal communications, and administrative controls. She also gained valuable experience in customer relations and service delivery through various customer service roles, developing strong interpersonal, communication, and client engagement skills.

Her ability to maintain high professional standards, manage confidential information, and deliver efficient administrative support contributes significantly to the operational effectiveness of the organisation. She is committed to creating a professional and welcoming environment that reflects the values and service excellence standards of Itsamaya Holdings.

Areas of Expertise

• Reception and Front Office Management
• Office Administration and Coordination
• Executive Calendar and Diary Management
• Meeting and Event Coordination
• Travel and Logistics Administration
• Stakeholder and Client Relations
• Executive Support Services
• Report Writing and Documentation
• Records and Document Management
• Budget and Expense Administration
• Business Communication
• Customer Service Excellence

Qualifications

Ms. Dangatye is currently pursuing a Bachelor of Business Administration (BBA) through MANCOSA. She also holds an Office Administration Certificate from Elangeni College and has completed professional development programmes in Compliance Essentials through the University of Cape Town, as well as SHE Representative, Basic Fire Fighting, and First Aid training through NOSA.